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What is your approximate volume of sales per year?

How much do you anticipate spending on wholesale flowers with us yearly?

Wholesale customer requirements: 1. Customer must be selling their floral arrangements to a third party, for a profit. A brick and mortar store is not required (home based businesses qualify). 2. Wholesale customers must be relatively self-sufficient and have a general understanding of flowers. Since you are taking advantage of wholesale pricing, we cannot offer the same assistance we offer regular customers. We can certainly answer questions, but we expect wholesale customers to be, for the most part, self reliant. Wholesale customer requirements: 1. Customer must be selling their floral arrangements to a third party, for a profit. A brick and mortar store is not required (home based businesses qualify). 2. Wholesale customers must be relatively self-sufficient and have a general understanding of flowers. Since you are taking advantage of wholesale pricing, we cannot offer the same assistance we offer regular customers. We can certainly answer questions, but we expect wholesale customers to be, for the most part, self reliant. I understand the wholesale customer requirements

How it works: Your wholesale orders can be ordered through our retail website with a 20% discount code we’ll create specifically for you. All wholesale orders have a shipping fee of $45 (unless you live in a rural area or far from our warehouse hub). Large orders must be placed 3-4 weeks in advance, and large orders placed around popular floral holidays (ie Mother’s Day or Valentine’s Day) must be placed a minimum of 6 weeks in advance, to ensure flower availability. For shorter notice orders, our ability to intake the order depends on our capacity, and there is no guarantee we can take them on. For wholesale orders, we require orders to be a minimum of $400 ($650 minimum for Ontario orders). How it works: Your wholesale orders can be ordered through our retail website with a 20% discount code we’ll create specifically for you. All wholesale orders have a shipping fee of $45 (unless you live in a rural area or far from our warehouse hub). Large orders must be placed 3-4 weeks in advance, and large orders placed around popular floral holidays (ie Mother’s Day or Valentine’s Day) must be placed a minimum of 6 weeks in advance, to ensure flower availability. For shorter notice orders, our ability to intake the order depends on our capacity, and there is no guarantee we can take them on. For wholesale orders, we require orders to be a minimum of $400 ($650 minimum for Ontario orders). I understand how the You Floral wholesale program works

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Your Notes

General terms and conditions for all customers: 1. Cancellations: If you cancel a minimum of 21 days (3 weeks) before your anticipated delivery date, there is a 10% hold back (to account for credit card fees/etc). If you cancel between 8-20 days before your anticipated delivery date, there is a 75% hold back. Cancellations within 7 days of anticipated delivery date will not be eligible for a refund. This cancellation policy is due to the fact that flowers are pre-ordered far in advance and are unable to be cancelled short notice. They’ve already been reserved for you at the farm and may already be in transit to the warehouse. Cancellations must be sent via email (hello@youfloral.ca). 2. Substitutions: You Floral reserves the right to make changes and substitutions. All substitutions and changes are only done as a last resort, and only when the reasons for doing so are reasonable and the desired product is not available for reasons outside our control. Any substitutes will be on par with your original order and attempts will be made to reach you by phone before shipping out for your order. If we can’t reach you, it is up to our discretion whether we will send a suitable substitute or issue you a credit. 3. Delivery/Shipments: You are responsible for accepting your delivery. It may or may not be left at the door if nobody is there to receive it. Ultimately, it’s up to the discretion of the delivery driver. You Floral is not responsible for stolen boxes or damaged product due to it being left outside or unattended . You Floral is not responsible for shipping delays, as we cannot control the weather or mechanical delays that impact the shipping timeline. No refunds or credits will be given if the flowers are delayed. It is important to schedule your flowers to arrive 2-3 days before you need them, in the unlikely event of a shipping delay. Note that on the day of your shipment, flowers may arrive up until 5 pm that day. 4. 5% Loss Rule: Since you’re purchasing a bulk, wholesale product, not every bud will be perfect and a loss of 5-7% is normal. For minor losses considered within the normal 5-7% range, refunds will not be considered. 5. Claims: It’s important that you contact us within 12 hours of your delivery if there are any issues with your order (i.e damaged flowers, major color discrepancies, or missing bunches) so we can do our best to rectify the situation – either by replacing the product in time for your event or issuing a refund. We cannot issue refunds for slight color variations. Photographs must accompany any claim. Please do not throw away the flowers until we instruct you to do so. Claims will be considered after 12 hours up to 24 hours post delivery but we cannot guarantee a refund at that point. Keep in mind 5-7% loss is considered normal. General terms and conditions for all customers: 1. Cancellations: If you cancel a minimum of 21 days (3 weeks) before your anticipated delivery date, there is a 10% hold back (to account for credit card fees/etc). If you cancel between 8-20 days before your anticipated delivery date, there is a 75% hold back. Cancellations within 7 days of anticipated delivery date will not be eligible for a refund. This cancellation policy is due to the fact that flowers are pre-ordered far in advance and are unable to be cancelled short notice. They’ve already been reserved for you at the farm and may already be in transit to the warehouse. Cancellations must be sent via email (hello@youfloral.ca). 2. Substitutions: You Floral reserves the right to make changes and substitutions. All substitutions and changes are only done as a last resort, and only when the reasons for doing so are reasonable and the desired product is not available for reasons outside our control. Any substitutes will be on par with your original order and attempts will be made to reach you by phone before shipping out for your order. If we can’t reach you, it is up to our discretion whether we will send a suitable substitute or issue you a credit. 3. Delivery/Shipments: You are responsible for accepting your delivery. It may or may not be left at the door if nobody is there to receive it. Ultimately, it’s up to the discretion of the delivery driver. You Floral is not responsible for stolen boxes or damaged product due to it being left outside or unattended . You Floral is not responsible for shipping delays, as we cannot control the weather or mechanical delays that impact the shipping timeline. No refunds or credits will be given if the flowers are delayed. It is important to schedule your flowers to arrive 2-3 days before you need them, in the unlikely event of a shipping delay. Note that on the day of your shipment, flowers may arrive up until 5 pm that day. 4. 5% Loss Rule: Since you’re purchasing a bulk, wholesale product, not every bud will be perfect and a loss of 5-7% is normal. For minor losses considered within the normal 5-7% range, refunds will not be considered. 5. Claims: It’s important that you contact us within 12 hours of your delivery if there are any issues with your order (i.e damaged flowers, major color discrepancies, or missing bunches) so we can do our best to rectify the situation – either by replacing the product in time for your event or issuing a refund. We cannot issue refunds for slight color variations. Photographs must accompany any claim. Please do not throw away the flowers until we instruct you to do so. Claims will be considered after 12 hours up to 24 hours post delivery but we cannot guarantee a refund at that point. Keep in mind 5-7% loss is considered normal. I agree to the terms and conditions

I have read through this form carefully and have a thorough understanding of how the You Floral wholesale program works, and I'm aware of what is expected of me as a wholesale customer. I have read through this form carefully and have a thorough understanding of how the You Floral wholesale program works, and I'm aware of what is expected of me as a wholesale customer. I agree